Hubspot vs. Mailchimp: Which Marketing Platform Reigns Supreme?

email marketing
social media marketing
marketing automation
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Hubspot vs. Mailchimp: Which Marketing Platform Reigns Supreme?
Lilian Scott
Lilian Scott
May 21, 2023 11:08 AM
Reading time
7 min
Lilian Scott
Lilian Scott
May 21, 2023 11:08 AM
Reading time
2 min
Email Marketing
Email Marketing

As a digital marketer or business owner, choosing the right email service provider (ESP) can make or break your email marketing campaigns. Two of the biggest players in the email marketing industry are Hubspot and Mailchimp. Both platforms offer a range of features and capabilities, but which one is right for you? In this article, I'll be comparing the two marketing platforms to help you decide which one reigns supreme.

Introduction to Hubspot and Mailchimp

Before we dive into the comparison, let's take a brief look at what Hubspot and Mailchimp are all about.

Hubspot is a marketing automation platform that offers a range of marketing, sales, and customer service tools. It's an all-in-one solution that helps businesses attract, engage, and delight customers. Hubspot's marketing tools include email marketing, social media management, landing pages, and lead generation.

Mailchimp, on the other hand, is an email marketing platform that allows businesses to create and send email campaigns. It also offers a range of other tools, such as landing pages, social media management, and CRM integration. Mailchimp is known for its ease of use and affordability, making it a popular choice for small businesses.

Hubspot vs. Mailchimp: A Brief Overview

Before we get into the nitty-gritty of each platform, let's take a high-level look at how Hubspot and Mailchimp compare.

Hubspot is an all-in-one marketing platform that offers a wide range of tools and features. It's designed for businesses of all sizes, but its pricing can be a bit steep for small businesses. Hubspot's focus is on inbound marketing, which means attracting customers through valuable content and experiences.

Mailchimp, on the other hand, is primarily an email marketing platform. It's designed for small businesses and offers affordable pricing plans. Mailchimp's focus is on simplifying email marketing, making it easy for businesses to create and send campaigns.

Features and Capabilities of Hubspot

Hubspot offers a range of features and capabilities that make it a comprehensive marketing platform. Here are some of the key features:

Email Marketing

Hubspot's email marketing tool allows businesses to create and send professional-looking emails. It offers a drag-and-drop editor, customizable templates, and personalization options. Hubspot also provides analytics to track the success of your campaigns.

Social Media Management

Hubspot's social media tool allows businesses to schedule and publish posts across multiple social media platforms. It also offers analytics to track engagement and ROI.

Landing Pages

Hubspot's landing page tool allows businesses to create custom landing pages for their campaigns. It offers a drag-and-drop editor, customizable templates, and A/B testing.

Lead Generation

Hubspot's lead generation tool allows businesses to capture leads through forms, pop-ups, and live chat. It also offers lead scoring and lead nurturing tools.

CRM Integration

Hubspot's CRM integration allows businesses to manage their sales pipeline and track customer interactions. It also offers reporting and analytics to track sales performance.

Features and Capabilities of Mailchimp

Mailchimp is primarily an email marketing platform, but it also offers a range of other features. Here are some of the key features:

Email Marketing

Mailchimp's email marketing tool allows businesses to create and send campaigns. It offers customizable templates, personalization options, and analytics to track campaign success.

Landing Pages

Mailchimp's landing page tool allows businesses to create custom landing pages for their campaigns. It offers a drag-and-drop editor, customizable templates, and A/B testing.

Social Media Management

Mailchimp's social media tool allows businesses to schedule and publish posts across multiple social media platforms. It also offers analytics to track engagement and ROI.

CRM Integration

Mailchimp's CRM integration allows businesses to manage their sales pipeline and track customer interactions. It also offers reporting and analytics to track sales performance.

Hubspot vs. Mailchimp: Pricing Comparison

One of the biggest factors in choosing an ESP is pricing. Here's how Hubspot and Mailchimp compare:

Hubspot Pricing

Hubspot offers three pricing tiers:

  • Starter: $50/month
  • Professional: $800/month
  • Enterprise: $3,200/month

The pricing varies depending on the number of contacts and the features included.

Mailchimp Pricing

Mailchimp offers four pricing tiers:

  • Free: $0/month
  • Essentials: $9.99/month
  • Standard: $14.99/month
  • Premium: $299/month

The pricing varies depending on the number of contacts and the features included.

Hubspot vs. Mailchimp: User Interface and User Experience

Another important factor to consider when choosing an ESP is the user interface and user experience. Here's how Hubspot and Mailchimp compare:

Hubspot User Interface and User Experience

Hubspot's user interface is clean and modern, with a focus on simplicity. The platform is easy to navigate, with clear menus and options. Hubspot also offers a range of resources, such as a knowledge base and community forum, to help users get the most out of the platform.

Mailchimp User Interface and User Experience

Mailchimp's user interface is also clean and modern, with a focus on simplicity. The platform is easy to navigate, with clear menus and options. Mailchimp also offers a range of resources, such as a knowledge base and community forum, to help users get the most out of the platform.


Choosing the Right Email Service Provider (ESP)

When selecting the right ESP for your business, it's essential to weigh various factors, including your budget, business size, required features, and user experience. Here's a comparison of Mailchimp and Hubspot to help you make an informed decision:

  1. Budget: Mailchimp offers a free plan with basic features and affordable paid plans, making it an attractive option for small businesses and those with limited budgets. Hubspot's pricing is generally higher, with their plans starting at $50/month. For businesses with larger budgets, Hubspot's all-in-one platform may be more appealing.
  2. Business Size: Mailchimp is designed for small to medium-sized businesses, while Hubspot caters to businesses of all sizes. If you're a small business owner or digital marketer looking for a simple, easy-to-use platform, Mailchimp may be a better fit. On the other hand, if you're part of a larger organization that requires advanced marketing automation and sales tools, Hubspot might be the better option.
  3. Features: Mailchimp focuses primarily on email marketing, offering customizable templates, personalization options, and analytics to track campaign success. It also provides some landing page, social media management, and CRM integration tools. Hubspot, as an all-in-one platform, offers a wider range of features, including email marketing, social media management, landing pages, lead generation, and CRM integration. If you need a comprehensive solution, Hubspot might be the better choice.
  4. User Interface and User Experience: Both Mailchimp and Hubspot boast clean, modern interfaces with a focus on simplicity. They both provide easy navigation, clear menus, and options. However, users often find Mailchimp more straightforward and user-friendly, particularly for email marketing. Hubspot, with its more extensive feature set, may require a steeper learning curve.


Hubspot vs. Mailchimp: Email Marketing Campaigns

Email marketing is a key component of both Hubspot and Mailchimp. Here's how they compare:

Hubspot Email Marketing Campaigns

Hubspot's email marketing tool offers a range of features to help businesses create effective campaigns. Some of the key features include:

  • A drag-and-drop editor
  • Customizable templates
  • Personalization options
  • Analytics to track campaign success
  • A/B testing

Mailchimp Email Marketing Campaigns

Mailchimp's email marketing tool offers a range of features to help businesses create effective campaigns. Some of the key features include:

  • Customizable templates
  • Personalization options
  • Analytics to track campaign success
  • A/B testing


Hubspot vs. Mailchimp: Customer Support and Resources

Both Hubspot and Mailchimp offer a range of customer support and resources. Here's how they compare:

Hubspot Customer Support and Resources

Hubspot offers a range of customer support and resources, including:

  • A knowledge base
  • Community forum
  • Email support
  • Phone support
  • Live chat support

Mailchimp Customer Support and Resources

Mailchimp offers a range of customer support and resources, including:

  • A knowledge base
  • Community forum
  • Email support


Conclusion: Which Marketing Platform Reigns Supreme?

Both Hubspot and Mailchimp offer a range of features and capabilities to help businesses with their email marketing campaigns. Ultimately, the right platform for you will depend on your unique needs and preferences.

If you're looking for an all-in-one marketing platform with a focus on inbound marketing, Hubspot may be the right choice for you. However, if you're looking for an affordable and easy-to-use email marketing platform, Mailchimp may be the better option.

Whatever platform you choose, remember to consider your budget, business size, and the features you need. With the right ESP, you can create effective email marketing campaigns and drive business growth.


Lilian Scott

Lilian Scott

Lilian Scott is a veteran lifecycle marketing manager with 10+ years of experience. Overseeing 1.2B email sends annually, she excels in audience segmentation, campaign optimization, and marketing automation. A strategic, results-driven expert, Lilian's skills make her a sought-after professional.

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